2.1 No Cancellation
The Company follows a strict no cancellation policy. Once a bid is placed or an auction is confirmed, it cannot be cancelled by the customer.
2.2 Refund Policy
- Refunds, wherever applicable and approved by the Company, will be processed within 14 (fourteen) working days from the date of refund approval.
- Refunds will be credited back to the original mode of payment used by the customer.
2.3 Non-Refundable Scenarios
- Change of mind by the customer.
- Failure to arrange payment or documentation on time.
- Any reason arising after successful bidding that is not attributable to the Company.
2.4 Company Discretion
All refund decisions are subject to the sole discretion of the Company and will be governed by internal review and compliance requirements.
2.5 Contact for Queries
For any questions related to refunds or policies, customers may contact the Company through the official communication channels provided on the website.
